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Privacy Policy

Last updated: [DATE]

This Privacy Policy explains how [LEGAL ENTITY NAME] (“we”, “us”, “our”) collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

By using this website, you consent to the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect and process the following information:

  • Name and surname

  • Email address

  • Phone number

  • IP address

  • Any information voluntarily submitted via contact forms, email, or subscriptions

We only collect information that is necessary for a specific, lawful purpose.

2. How We Collect Information

Personal information may be collected when you:

  • Use or browse the website

  • Complete a contact or enquiry form

  • Subscribe to communications

  • Communicate with us via email or other channels

3. Purpose of Collection

We collect personal information to:

  • Respond to enquiries

  • Provide services or information requested

  • Improve website functionality and user experience

  • Comply with legal and regulatory requirements

4. Lawful Basis for Processing

We process personal information on one or more of the following lawful grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

5. Storage and Security

We take reasonable technical and organisational measures to protect personal information against:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure or destruction

Personal information is stored only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

6. Sharing of Information

We do not sell or trade personal information.

Personal information may be shared with:

  • Service providers assisting with website hosting, email, or analytics

  • Regulatory or legal authorities where required by law

All third parties are required to handle information securely and lawfully.

7. Cookies and Tracking Technologies

This website may use cookies or similar technologies to:

  • Improve functionality

  • Analyse website traffic

  • Enhance user experience

You may disable cookies in your browser settings. Disabling cookies may affect website functionality.

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Regulator of South Africa

9. International Data Transfers

Personal information may be stored or processed outside South Africa where adequate data protection measures are in place, as required by POPIA.

10. Third-Party Websites

This website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be effective once published on this page.

12. Contact Information

Legal Entity: [LEGAL ENTITY NAME]
Email: [EMAIL ADDRESS]